Our Commitment to You

At Ornava, we believe that everyone deserves to feel beautiful and express their unique style without
compromise. We’re dedicated to providing high-quality, fashionable imitation jewelry that empowers you to
accessorize with confidence and flair. Our brand policy outlines our commitment to our customers, our
products, and our practices.

Product Quality and Craftsmanship

We meticulously design and select our pieces to ensure they meet our standards for durability, aesthetics,
and comfort.

  • Materials: Ornava jewelry is crafted from carefully chosen imitation materials, including high-grade alloys,
    plating, and simulated stones. We strive for hypoallergenic options where possible, and product descriptions
    will indicate specific materials.
  • Design and Trends: We stay abreast of the latest fashion trends while also offering timeless and classic
    designs. Our goal is to provide a diverse range of styles that cater to various tastes and occasions.
  • Inspections: Every piece undergoes quality checks to ensure it meets our specifications before it reaches
    you.

Ethical Practices

Ornava is committed to conducting business responsibly and ethically.

  • Fair Practices: We believe in fair dealings with our suppliers and partners.
  • Transparency: We aim to be transparent about our materials and processes. While our jewelry is imitation,
    we clearly state this in our product descriptions and branding.

Customer Satisfaction

Your satisfaction is at the heart of everything we do.

  • Accuracy of Representation: We strive to provide accurate product images and descriptions on our website
    and other platforms. Please note that colors may vary slightly due to screen settings.
  • Customer Service: Our dedicated customer service team is here to assist you with any inquiries, concerns,
    or feedback. We aim to respond promptly and resolve issues efficiently.

Caring for Your Ornava Jewelry

To ensure the longevity and beauty of your Ornava pieces, we recommend the following:

  • Avoid Contact with Liquids: Keep your jewelry away from water, perfumes, lotions, and harsh chemicals.
  • Store Properly: Store your Ornava jewelry in a dry, airtight container or a jewelry pouch to prevent
    tarnishing and scratches.
  • Clean Gently: Wipe your jewelry with a soft, dry cloth after each use to remove oils and dirt.

Final Note

We are constantly striving to improve and grow, and your feedback is invaluable to us. Thank you for
choosing Ornava to be a part of your style journey.